About Us

SHIPPING

SPEED

Absolutely, at checkout make sure to choose the best option that works for your schedule.

CARRIER

Frankies uses UPS, FedEx, and USPS. A shipping confirmation email will detail tracking and carrier information.

RETURNS

DO YOU ACCEPT RETURNS?

Unopened food products will be replaced if they arrive damaged or defective.

IF I OPENED MY FRANKIES, CAN I RETURN IT?

Unfortunately we are not able to accept open returns. If you feel like your bottle has been damaged reach out for help from the team.

CAN I RETURN A PRODUCT THAT I BOUGHT FROM A RETAILER?

Only products that were purchased on frankies457.com are available for return. Reach out if anything is wrong, we are always happy to help.

RETRUNS POLICY PAGE

ORDERS

HOW CAN I TRACK MY ORDER?

When shipped, an order confirmation is sent with tracking information. If no email was recieved, reach out for status on your order.

WHERE CAN I SEND MY RETURN?

Contact us below to get a shipping label on us.

OTHER TOPICS

I NEED SOME INSPIRATION IN THE KITCHEN. WHERE DO I TURN?

That’s easy: The Frankies Spuntino Kitchen Companion and Cooking Manual. Available here. Read the reviews, if you’re curious.

WHERE CAN I EAT THE FRANKS’ COOKING?

Visit us in Brooklyn at Frankies 457 Spuntino, F&F Pizzeria, and Franks Wine Bar—all located on the same block. And coming very soon: Frankies Nashville!

HAVE A QUESTION THAT ISN'T ANSWERED HERE?

Drop us a line below